Policy quality:
Mission.
The main goal of SISTEMAS DE CALOR is to provide a good service in the area of Engineering, Installation and Maintenance of Thermal and fluid installations:
. Air conditioning and ventilation
. Gas and renewable energies
. Heating: agricultural, industrial and domestic
. Hydraulics and water treatment installation

Commitments
. We are committed to fulfilling both the customers' and legal and regulated requirements.
. We are committed to continual improvement of the efficiency of our quality management system.

Human resources
. We will manage our human resources so that our employees have the required qualifications and specialisation (or are adapted to the new technological requirements.)
. We will offer qualified and specialised staff for the tasks to be performed.
. We will install upon all our employees our quality philosophy, raising their awareness as to the significance of their roles and the relationship with the customer and the desired image.
. We will encourage the active involvement and participation of all our employees.

Strategies
. Controlled expansion. (Gradual increase of our customer database without compromising the quality of the work due to excessive demand.)
. To seek a lasting relationship with our customers that encourages further assignments and customer loyalty towards SISTEMAS DE CALOR, while aiming for the optimum workload that corresponds with the company's present size.
. A relationship with the academia environment (university and vocational training.)
. We will promote the utmost quality of our services as our first business argument.
. We will use quality management as a tool towards continual improvement, allowing optimization of our company's internal management.